Business Services

The Office of the Secretary of State is pleased to report that we have taken precautions to help maintain the integrity of our business registration information while also meeting our obligation to make much of it publicly available. All public disclosure is within the boundaries defined by New Mexico law.

Here are some of the steps we have taken to protect the accuracy of your business’s data:

Encryption

• When registering your business or updating your existing business’s information, your information is encrypted using industry standard protocols while in transit across the Internet

Geo-Blocking

• In New Mexico, our Business information is public information and is available to anyone within the United States who would like to access it. However, we generally protect this information from foreign countries.
• If you are in a foreign county and need access to your company’s information, please email us at helpdesk@state.nm.us and we will assist you
• Be aware that there are rare, but unfortunate instances where we may not be able to provide direct access while in a foreign county

Payment Card Industry Standards

• Whenever you use a credit card to add funds to your business account with us, you can rest assured that our office is compliant the current Payment Card Industry (PCI) standards
• We undergo regular reviews with outside auditors to confirm that we are meeting the required regulations

Security Assessments

• The Office of the New Mexico Secretary of State tests our information security defenses on a regular basis
• We also work with government and private partners who validate and test our information security defenses
• Such assessments may include reviews of documentation and process as well as varying degrees of computer and network hacking
• Any identified issues are rapidly mitigated and corrected

Multi-factor Authentication

Beginning in July 2026, existing users of the New Mexico Business Portal will also be prompted to set up multi-factor authentication (MFA) when logging into the system. It only takes a moment, helps keep your account secure, and helps the state prevent fraud.

• What is multi-factor authentication (MFA)? Multi-factor authentication confirms your identity when logging into the online business portal, and it is a crucial way in which the system protects you and your business by reducing the risk of someone gaining access to your account without permission. The MFA process requires two forms of validation, or “proof” of your identity, in addition to your password. Even if someone gained access to one form of your identity validation, they would likely not have the other required pieces of information needed to successfully log in.
• Why do I have to provide personal identifying information to set up multi-factor authentication? And is this data stored or retained by the online business services portal? The personal identifying data you provide when setting up MFA is used to confirm and establish your identity with the Secretary of State’s Office. It is used for this initial set up only and will not be stored or retained.
• Who do I contact if I notice suspicious attempts to log into my account or if I have issues with MFA? Please call the Business Services Division at 800-477-3632 or 505-827-3600 or email the business services team at Business.Services@sos.nm.gov.